General FAQS

• R-POINT PROGRAM FAQS
• Payment Policy
• What should I do if my payment was successful but I didn’t receive the items in-game
• What should I do if I was charged twice?
• What should I do if my payment is declined or checkout fails?

Webshop Payment

• Beware of Fraudulent Top-Up Websites
• How to Top Up with RGS Game Shop?
• How to report payment-related issues for RGS Game Shop?
• How to view your transaction history after making a purchase on RGS Game Shop?

IAP Payment

• How to top-up using Google Play / App Store for RGS ONLINE games?
• How to report payment-related issues for In-App Purchase?