If you encounter a bug, glitch, crash, or other technical issue while playing Purrfect 3 Kingdoms, please submit a support ticket so our team can review the issue.
To help us investigate more efficiently, please provide the following information when possible:
- A brief description of the issue
- Steps to reproduce the issue
- Your Player ID (Account) and server
- Your device model
- Your operating system version
- Screenshots or screen recordings
- The approximate time the issue occurred
Please provide as much relevant information as possible. Incomplete reports may require additional follow-up before the issue can be investigated.
After You Submit a Report
Our Customer Support team will review your report and forward the relevant information to the development team when further investigation is required.
Please note that some issues may take time to reproduce, investigate, and resolve. If additional information is needed, we may contact you through your support ticket.
Updates regarding confirmed issues and fixes may be shared through in-game notices, official announcements, or patch notes.
Thank you for helping us improve Purrfect 3 Kingdoms