If you notice that an expected item or reward is missing while playing Legend of Aoqi, please submit a support ticket so our team can assist you as soon as possible.
To help us resolve your issue quickly, be sure to include the following details in your ticket:
- Name of the missing item or reward
- Where should you have gotten this reward from?
- Your Character Name and Server Name
- Approximate time the issue occurred
- Any relevant screenshots (if available)
Once your request is submitted, our support team will investigate and get back to you as soon as possible.